FAW Trucks Comprehensive Care, Heartfelt Gratitude
Standardization
Establish standardized service processes based on user experience and operational improvements—implementing “One Liberation, One Standard” across 20 service centers, 100 service stations, and achieving 100% compliance with service standards at 1,000 service points.
Lean Optimization
Leveraging data-driven, visual, interactive, and traceable approaches, we build a lean Jiefang service system centered on user experience, continuously reducing operational costs.
Intelligent Services
Utilizing intelligent connectivity technology to eliminate spatial and temporal barriers, we deliver proactive, mobile, and preventive services.
Enable remote diagnostics via mobile apps, automated appointment reminders through vehicle connectivity platforms, and precision intelligent services powered by big data analytics.
End-to-End
Through data extraction and deep mining, we deliver personalized, lifecycle-spanning services for both drivers and vehicles, saving users time, effort, and money.
We develop precise, full-lifecycle solutions that continuously optimize vehicle operating costs, maximizing lifetime value for users.
Driver Training Service
The purchase of one of our FAW trucks does not stop there. We offer driver training available upon purchase of a new FAW Truck, to help fully equip you and your driver with the all the necessary training to maximize your venture.
Should one of our customers need any additional training or a course to refresh your memory, we are happy to assist. Our driver training is exclusive to all FAW truck purchases.
Service and Warranty
Not only do we offer top of the range service, we offer warranties on all our FAW trucks, meaning we have always got you covered.
Our commitment to offering 24/7/365 support will ensure that your trucks are taken care off in the best possible manner at all times and will have the best coverage to keep your business going.
FAW service dealers, with their innovative equipment and highly trained technicians, are able to competently service and repair all FAW trucks.
